Army and Air Force Exchange Service

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Customer Experience Associate

at Army and Air Force Exchange Service

Posted: 8/18/2019
Job Reference #: 2405611
Keywords:

Job Description

Career Area
Retail Operations

Job Description
RESPONSIBLE FOR DRIVING THE CUSTOMER EXPERIENCE THROUGH PROACTIVE AND CUSTOMER FOCUSED BEHAVIORS AND ACTIONS. ACTIVELY EVALUATES CUSTOMERS NEEDS BY LISTENING, PROVIDING SOLUTIONS AND MAKING RECOMMENDATIONS TO MAXIMIZE CUSTOMER SATISFACTION AND EXCHANGE BRAND LOYALTY.

Number of Positions Remaining
1

Vacancy Number
E-4384 RETAIL-0819

Job Title
Customer Experience Associate

Employment Category
Intermittent

Job Qualifications
Completion of High School or the equivalent.

Supervisor
No

Facility Name
MALMSTROM AFB EXHANGE

Salary Minimum
$8.50

Salary Maximum
$14.98

Exchange Location
United States - Montana - Malmstrom AFB

Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide.  An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families.  In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.