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Inbound Customer Service Representative


Posted: 10/15/2020
Job Reference #: 02S4F
Categories: Customer Service

Job Description

We're hiring and are looking to connect with you tohelp us deliver exceptional customer service experiences as aInboundCustomer Service Representativwith TTEC in Kalispell, MT.

Accepting digital applications for yourprotection and the protection of our employees: Apply online, viatext ‘TTEC' to 97211 (Standard Msg & data rates may apply), oremail toconnect with us.

Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis. Should you be hired, we do have training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.

Now,more than ever, how we connect is everything. Our purpose is to deliverhumanity to business - and it's more relevant than ever before in today'senvironment. We know we're stronger together, working towards a purpose thatmatters. As TTEC team members we lift each other up, deliver smiles, andsupport our communities. Join us in our commitment to deliver amazingexperiences.

About TTEC

We help globalbrands provide a great experience to their customers, build customer loyalty,and grow their business. We were founded on one guiding principle: customerexperiences that are simple, inspired, and more human deliver lasting value foreveryone. Your role brings that principle to life.

What You'll beDoing

You take aproblem and turn it into a solution. Delivering amazing experiences brings asmile to your face and you find it very rewarding. You'll use your "get itdone", high-energy, professional approach to answer in-bound calls (and emails)from customers. You'll help people every single day by taking calls, activelylistening to understand customers' needs, and answering questions.

As a TTECCustomer Experience Champion, You'll Enjoy:

* Competitive payof $14 to $15 per hour

* Fun,talented and witty teammates

* Knowledgeable,encouraging, and present leadership

* Family-friendlyenvironment

* Free-spirited,theme-based employee events

* Diverseand community-minded organization

* Career-growthand lots of learning opportunities for aspiring minds

* And yesall thecompetitive pay and benefits you'd expect

On a typicalday, you'll

* Acceptcalls from customers

* Effectivelyresolve issues or concerns

* Gatherinformation from the customer to make appropriate recommendations for newproducts and services

* Deliveramazing customer service

Why You? WhatYou Bring:

Connections areeverything here at TTEC. That means we connect with our customers, ourteammates and most importantly with you. And the ability to connectyourself is what you bring to the table along with the following:

* Computer savvy

* Highschool graduate or equivalent

* Competencyusing MS Windows

* 6 monthsof customer service experience

Click ontheApply Nowbutton.

You've applied,now what? After successfully completing the online application, please makeyour communication lines are open and regularly check your email forinstructions.

Thank you forapplying - it's time to share this opportunity with your network and experiencethe happiness of working with friends (besides us, of course)


If you're amilitary veteran, active duty guard or reserves, or a military spouse:

We value yourexperience and believe you're prepared and battlefield-ready in the civilianworld to take on TTEC's most innovative and challenging projects. Your hands-onexperience with globalization means you're prepared to interact with ourclients and employees around the world. Overcoming adversity and adapting tochange has prepared you to execute in our dynamic environment. We are lookingfor team members where leadership is baked in from Day One. Where innovationand disruption are part of your DNA. We know that no job is as important asserving one's country, but we hope you'll find delivering amazing customerexperiences to be another purpose worth serving!

TTEC is proud to be an equal opportunity employer. TTECembraces and is committed to building a diverse and inclusive workforce thatrespects and empowers the cultures and perspectives within our global teams. Westrive to reflect the communities we serve by not only delivering amazingservice and technology, but also humanity. We make it a point to make sure allour employees feel valued and comfortable being their authentic selves at work.As a global company, we know diversity is our strength. It enables us to view projectsand ideas from different vantage points and allows every individual to bringvalue to the table in their own unique way. But don't take our word for it -check out some our women in leadership and diversity awards on

For moreinformation about TTEC, visit or search #ExperienceTTEC throughoutsocial media to engage in the global conversation.




Application Instructions

Thank you for your interest in TeleTech Please click the link below to apply for this position. We look forward to hearing from you!