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Direct Services Coordinator/Counselor, Student Advocacy Resource Center

at University Of Montana

Posted: 10/31/2020
Job Reference #: 2692
Keywords: office

Job Description

Tracking Code
2692-254
Job Description

The Student Advocacy Resource Center at the University of Montana invites applications for a Direct Service Coordinator/Counselor to join their team. This position will provide direct clinical services to SARC clients which requires assessing needs and safety, generating and coordinating treatment plans, and providing trauma-informed advocacy and counseling services for survivors of sexual assault, relationship violence, discrimination, and harassment. Advocacy often involves assisting clients in navigating their service options, linking to medical care, coordinating with faculty to provide academic accommodations, providing emotional support through reporting processes, connecting them with therapy services, and empowering them to choose options that best serve their healing process. Individual counseling services are often time-limited (12 sessions).

This role may also include the development and facilitation of psychoeducational and support groups for clients. The individual in this position is responsible for managing clients from referring authorities (i.e. Title IX, Director of Residence Life, UM Police, First Step, faculty, etc.) and determining whether or not the needs of the student can be met through the SARC services. When a student’s needs outstrip the program’s services, this position serves as a liaison to local and regional providers. As a part of direct services, this position also provides on-call response to SARC’s 24hr support hotline and on-call advocacy to the area hospital (First Step program)/and or local police office for survivors of acute sexual assault and/or relationship violence. This on-call advocacy response is a shared responsibility between SARC and the local YWCA.

The Direct Service Coordinator/Counselor recruits, screens, and trains student volunteers and graduate student interns. This includes providing trauma-informed supervision, support, and direction for peer advocates and graduate student interns, such as scheduling and leading meetings, managing student office hours, overseeing graduate student caseloads and on-call shifts, and noticing signs of staff burnout. As a clinician and supervisor, this role is responsible for completing clinical documentation in a timely fashion and reviewing all graduate student clinical notes. Additionally, this health professional helps train interns and maintain SARC’s record-keeping system, which will be converting to Electronic Health Record (EHR). This role routinely reviews SARC’s materials, handouts, and training manuals to assess fidelity to best practices and updates as necessary though regular review of the literature pertinent to the social, psychological, and legal needs of our clientele. This position may at times also be responsible for updating and providing educational trainings on sexual/relationship violence, trauma, and discrimination to the campus community. As the direct service coordinator, you will also be responsible for maintaining cooperative and supportive relationships with our community partners at the YWCA, First Step, Crime Victim’s Advocate Office, Missoula Police Department and campus partners in the EOAA/Title IX Office, Residence Life, Student Conduct/Community Standards, Disability Student Services (DSS) offices, etc.

At times, this position will also assist with SARC outreach activities, including updates to SARC social media and website; assisting in the marketing and promotion of a program or organization by researching, writing, and/or selecting favorable publicity or educational materials for delivery; coordinating presentations or educational opportunities; hiring guest speakers; and/or providing other administrative support functions.

Required Skills

  • Experience with personnel management and clinical supervision. Requires the ability to manage multiple schedules and coordinate office assignments for volunteers/ student interns
  • Demonstrated skill working with sexual assault, stalking, and relationship violence survivors, as well as discrimination
  • Complete MT approved advocacy training (or completion upon acceptance of position)
  • Good public speaking skills and the ability to present relevant information via lectures to classes and campus/community groups
  • Excellent interpersonal skills and crisis intervention skills
  • Knowledge or the ability to gain knowledge of campus and community resources
  • Ability to work with and lead a team
  • Ability to maintain high standards of client confidentiality
  • Knowledge and ability to understand and manage data and spreadsheets
  • Excellent case management with attention to detail to assure compliance and prompt completion of referral requirements
  • Demonstrated ability to learn and work with proprietary computer software programs
  • Ability to work positively and supportively with diverse clients and provide high quality services to all

Position Details

  • Position is full-time, 0.75 FTE (with potential for work outside of these hours), MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
  • Salary range for this position at a .75 FTE is $45,000 - $47,000 per year commensurate with qualifications.

Minimum Required Education & Experience

  • The person assigned to this position should possess, at least at a minimum, a master's degree in a related field, as well as at least one (1) year of professional experience in a social services environment or a closely related position; or any combination of education and experience that would provide the competencies required to successfully discharge the duties assigned to this position. The person assigned to this position must have obtained or be in the process of working toward licensure.

Preferred Qualifications

  • Working knowledge of sexual assault in cultural & social contexts
  • Experience working with clients in crises
  • Familiar with professional literature on sexual assault and other discrimination on a college campus

About the Student Advocacy Resource Center and UM

The Student Advocacy Resource Center celebrates diversity, supports the right of all students to pursue success in our academic community, openly respects and cares for everyone, and is committed to a campus free from discrimination and unwelcome physical, sexual, emotional or social coercion. It is our goal that every interaction and every communication be respectful, considerate, professional, and supportive.

The University of Montana is an Equal Opportunity/Affirmative Action employer and has a student body of approximately 10,000 undergraduates and graduates, including more than 1,500 students of color and more than 900 international students and scholars from more than 70 countries. We encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disability preference in accordance with state law.

Nestled in at the base of Mount Sentinel and on the banks of the Clark Fork River, UM campus is described as one of the most beautiful in the US. The region boasts unparalleled year around recreational opportunities and a vibrant arts and culture community. UM offers a unique opportunity for professional growth in a magnificent environment. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).


How to Apply

Priority Application Date: Sunday, November 15, 2020 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  2. Detailed Resume – listing education and describing work experience
  3. Professional References – names and contact information for three (3) professional references
Job Location
Missoula, Montana, United States
Position Type
Full-Time/Regular